Author: admin
26.09.2019
Effective communication and engagement with customers
Today’s consumer does not necessarily read the papers in the morning and sit on a sofa flipping channels…
26.09.2019
Evolution of customers in an experience-centric digital world
In the pre-digital world, communication was simpler. It was also one-way. Companies printed or aired the messages; consumers,…
02.04.2019
Move towards better digitally enabled Customer Experiences
Traditionally this pyramid has been used as a model while defining projects to tackle business problems or effect…
09.01.2019
Importance of digital presence for new age businesses
In this digitally enabled world, the expectations of customers have reached a new normal. Customers are continuously and…